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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anna Barrera

Anna Barrera

September 21, 2024

5  out of  5
rating by Anna Barrera
"I just want to give credit where credit is do. THANK YOU DIANA R. Thank you for always providing such exceptional services. I have been a State Farm policy holder for over 20 years, and it's because of you I continue to keep me business at State Farm. You make sure that my family and I are well protected. Thank you!"
We responded:
"Anna, thank you so much for your kind words! Diana is truly dedicated to providing exceptional service, and it's wonderful to hear that her efforts have made such a positive impact on your experience with State Farm. Your loyalty over the past 20 years means a lot to us. We're so glad to know that you and your family feel well protected!"
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Marion Wheeler

September 20, 2024

5  out of  5
rating by Marion Wheeler
"Diana has been my agent for years and every time I need help or to add something to my policy, she provides helpful information and gets things done right away. Contact Diana for all your needs and questions!! Very friendly, helpful, and knowledgeable!!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Diana has been consistently helpful and efficient with your policy needs."
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Eulalia Ortega

September 20, 2024

5  out of  5
rating by Eulalia Ortega
"I'm really happy with the service I get from state farm, specifically from Diana, She's alway available to help and answer all my questions regarding my policies. I been with state farm since 2007 and happy to be part of this office."
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that Diana has been able to assist you with all your questions and concerns. We're delighted to have had you with us since 2007 and look forward to continuing to serve you!"
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Kevin Bayer

September 20, 2024

5  out of  5
rating by Kevin Bayer
"John Ford insurance agency is by far the best insurance agency I have ever been associated with. Maria Quiroz Villalobos is the very best of the best."
We responded:
"Thank you so much for your kind words, Kevin! It's fantastic to hear that you had such a positive experience with Maria Quiroz Villalobos. Your feedback means a lot to us and motivates our team to keep providing excellent service!"
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Maria Aguirre

September 18, 2024

5  out of  5
rating by Maria Aguirre
"Con este oficina me siento segura. María es bien atenta y servicial está ai para ayudarme. Todos en la oficina son muy amables."
We responded:
"¡Gracias por la maravillosa revisión! ¡Es un placer poder ayudarlo con cualquiera de sus necesidades de seguro y esperamos brindarle la atención al cliente que se merece! Thank you for the wonderful review! It is our pleasure to be able to assist you with any of your insurance needs and we look forward to providing you with the customer care that you deserve!"
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Shawna Dungey

August 20, 2024

5  out of  5
rating by Shawna Dungey
"Diana is a pleasure to work with, I have reached out with questions and she is always responsive, helpful and kind!! Diana gave me a quote to add a new vehicle in minutes, I truly appreciate her excellent customer service 👏🏼"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Juan Castillo

August 20, 2024

5  out of  5
rating by Juan Castillo
"Maria was excellent, my person of trust keep up the good work!!!!"
We responded:
"Thank you so much for your kind words, Juan! It's wonderful to hear that Maria has earned your trust and provided excellent service. We appreciate your support and look forward to continuing to serve you!"
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Oscar Villalobos

August 20, 2024

5  out of  5
rating by Oscar Villalobos
"I always have the best customer service with Maria and her coworkers. Always helpful and understands my needs. I truly recommend them."
We responded:
"Thank you so much for your kind words, Oscar! It's wonderful to hear that Maria and the team have been helpful and understanding of your needs. Your recommendation means a lot to us!"
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William Lister

July 11, 2024

5  out of  5
rating by William Lister
"I contacted John’ Fords office yesterday to discuss changes in my auto, homeowners and umbrella policies. I’ve been a State Farm customer for over 50 years and Maria, a member of John’s team helped me with the changes. She discussed the impact of the changes in terms of protection and cost and did so in detail. It was a great experience and reminded me once again of the value of having a good agent and staff to help navigate these complex and important decisions."
We responded:
"Thank you for sharing your positive experience with Maria at John Ford's office! We're thrilled to hear that she provided you with detailed information and guidance on your policies. We appreciate your loyalty as a State Farm customer for over 50 years. Thank you for choosing us to help navigate your insurance needs."
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Isela Murillo

March 15, 2024

5  out of  5
rating by Isela Murillo
"My family has been with State Farm for 15+ years, with Diana Ramirez as our agent. As an adult now, not only do I also have my car insurance through Diana but my life and daughter's life insurances as well. Highly recommend her as an agent. She is reliable and willing to do anything in and above her reach to meet your needs."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Angel Ramirez

December 1, 2023

5  out of  5
rating by Angel Ramirez
"I have had the pleasure of working with Diana Ramirez Maldonado for many years now. Diana is always available to me and answers all my questions. I love to know that she is one phone call away & ready to help me, especially when I’m in distress. The office is friendly & everyone is very welcoming. I am a happy customer."
We responded:
"Angel, Thank you for the trust and loyalty in our team to take care of your Insurance needs throughout the years."
Profile photo of Irma Quintero

Irma Quintero

December 1, 2023

5  out of  5
rating by Irma Quintero
"I keep my insurance here at State Farm because Diana Maldonado and the staff are really knowledgeable and extremely helpful! I highly recommend State Farm for all your insurance and financial needs."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Jerry Robledo

November 29, 2023

5  out of  5
rating by Jerry Robledo
"Diana was seriously the best. I try doing everything online because i usually have high standards for customer service, however Diana exceeded everything i could’ve asked of her."
We responded:
"It's incredibly motivating for our team to know that our efforts are making a difference in the lives of our customers. Your kind words and support mean a lot to us."
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megan burge

November 28, 2023

5  out of  5
rating by megan burge
"Diana went above and beyond to help me with my vehicle. She is very knowledgeable in her field."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Profile photo of Greta Townsend

Greta Townsend

October 4, 2023

5  out of  5
rating by Greta Townsend
"John and his team are always friendly and responsive to our needs. We have been with State Farm for over 40 years!"
We responded:
"Thank you for taking the time to share your experience with our team over the past 40+ years, Greta! We are truly honored to have earned your trust and we look forward to the opportunity to assist you with any of your future insurance needs and to provide you with the customer care that you deserve!"
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robert korenchan

October 3, 2023

4  out of  5
rating by robert korenchan
"i got good help for problems. i am happy with the service."
We responded:
"Thank you for the wonderful review recognizing our efforts to provide you with friendly, professional and thorough customer care, Robert! We truly appreciate your feedback and we look forward to the opportunity to assist you with any of your future insurance needs!"
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Megan Hanlon Akright

September 28, 2023

5  out of  5
rating by Megan Hanlon Akright
"John and his team are phenomenal. They took the time to help find the perfect policies for us. The staff is always professional, personable and knowledgeable. Their team is the best."
We responded:
"Thank you for the wonderful 5 star review acknowledging our team's efforts to provide you with friendly, professional and thorough customer care, Megan! We strive to go the extra mile to assist you with any of your insurance needs and to provide you with the customer service you deserve! We appreciate your feedback!"
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Endeavors CA

September 22, 2023

5  out of  5
rating by Endeavors CA
"Karen was amazing!! I didn’t end up getting a policy with them (I have some new drivers on my policy and they have a 3 year driving history requirement now) but it was still very helpful to speak with Karen and she gave me some tips and was genuine and caring. Thank you so much Karen, I really needed that right now while navigating all these crazy new insurance laws!"
We responded:
"Karen goes the extra mile and we are so glad that she was able to help you navigate through your questions and needs! Thank you for taking the time to share your experience and for your kind words. It makes our day to know you were assisted and provided with the customer care that you deserve!"
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Jesse Martinez

September 20, 2023

5  out of  5
rating by Jesse Martinez
"Well I have to say I had an Awesome experience with State Farm. Customer Service Agent Diana was a blessing, after being with Triple A for 5yrs they just couldn't accommodate to reinstate my policy. I made several attempts to get a new policy with Triple A but their agents didn't have time to write me up a policy. Diana on the other hand was able to answer all my questions I had about my new policy and was able to insure me. Thank you State Farm for having an Agent like Diana."
We responded:
"Thank you for the 5 star review sharing your experience with Diana and for your kind words! Diana goes the extra mile to provide you with the insurance you need and peace of mind that you deserve, Jesse! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to go the extra mile to provide you with great customer care and truly appreciate your feedback!"
Profile photo of Juana Robledo

Juana Robledo

September 20, 2023

5  out of  5
rating by Juana Robledo
"After struggling a couple of weeks trying to get insurance for my car I finally called State Farm. Diana took my call and was absolutely amazing. She Answered all my questions and concerns and was extremely kind. There was no hesitation to getting my policy with State Farm having an agent like Diana. I will recommend State Farm to my family and friends."
We responded:
"We are so glad that Diana was able to assist you with your auto insurance, Juana! Diana goes the extra mile to provide you with the insurance you need and the customer care that you deserve! We truly appreciate you taking the time to leave us your great feedback recommending our services to others and we look forward to assisting you with any of your future insurance needs! Thank you for such a great review and kind words!"
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Paulina Cambron

August 2, 2023

5  out of  5
rating by Paulina Cambron
"I had the pleasure of working with Diana. She is amazing! She made me feel welcomed and provided great customer service. She answered all my questions and repeated any information necessary. Diana is extremely knowledgeable and met my every need. I had a wonderful experience and I would highly recommend this insurance agency to others."
We responded:
"Thank you for the wonderful 5 star review recognizing Diana's efforts and for recommending our services to others, Paulina! Your kind words make our day! We strive to go the extra mile to provide you with the customer care that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Alex Ander

July 19, 2023

5  out of  5
rating by Alex Ander
"I recently had the pleasure of interacting with Maria from State Farm. I was having some trouble with my insurance policy, and Maria was incredibly helpful and patient in helping me resolve the issue. She took the time to understand my problem and find a solution that worked for me. I was very impressed with Maria's customer service skills, and I would highly recommend her to anyone who needs help with their State Farm account. I'm just glad that like a good neighbor, Maria was there."
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Maria efforts to provide you with the insurance you need and great customer care, Alex! Maria goes the extra mile and we are so glad that she could help you resolve your issue. Your kind feedback makes our day! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance questions or needs"
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Sujey Montoya

July 19, 2023

5  out of  5
rating by Sujey Montoya
"Thank you Maria! I am always grateful for the services I continue to receive here at StateFarm. You are always available, easily approachable, and extremely knowledgeable. You are always willing to explain things well and complete things quickly. I deeply appreciate it. I am beyond grateful."
We responded:
"Thank you for the wonderful review recognizing Maria's efforts to provide you with the insurance you need and the customer care that you deserve, Sujey! Your kind words make our day! We are honored to have earned your trust and we look forward to the opportunity to assist you with any of your future insurance needs!"
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GYTW 2019

September 25, 2022

4  out of  5
rating by GYTW 2019
"I've had John and his team for my insurance for MANY years, they do an excellent job! Karen is one of the best, professional, personable and fun!"
We responded:
"Thank you for the wonderful review recognizing our team especially Karen! Your kind words make our day! It is our pleasure to be able to assist you with any of your insurance questions or needs and we are so glad we could make your experience personable and fun! We are honored to have earned your trust and we look forward to providing you with the customer care that you deserve for many years to come!"
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Juan Valencia

June 30, 2022

5  out of  5
rating by Juan Valencia
"Diana is very good at what she does and always take care of any questions and concerns I have. She always has a smile on her face every time I walk into her office."
We responded:
"Juan, Thank you so much. We are always here to answer any questions or concerns you may have."